Emaar manages the Comprehensive facility management of Burj Khalifa, chain of Malls and other properties in Maximo Application Suite (MAS) Manage.

.Emaar operates across 7 dispersed and unique organizations covering a total of 49 unique sites
.Lack of Mobile Solution
.Tracking Contractor Performance and SLA management
.Restricted Connectivity and Accessibility of the system with OnPremise setup
IBM Solution
.Emaar Maximo Application Suite Upgrade and Cloud Migration project was centered around the upgrade of Emaar’s Enterprise Asset Management system to MAS 8.11; taking full advantage of all the suite of new features and applications IBM has to offer to date
.Implementation of Maximo Mobile
.Integration with various external system for end-to-end automation
Business Benefits
.Enhanced key business processes to ensure compliance with each site’s governance structure
.Adoption of Mobile Service Request, Inspection, Work Execution etc.
.Automation of Root Cause Analysis, Audits (Internal/Joint), Occurrence Reporting, Asset Condition Analysis, .Non-Compliance Reporting and SP Performance Reporting

Emaar’s adoption of the Maximo Application Suite (MAS) Manage has revolutionized its approach to comprehensive facility management. By leveraging the platform’s advanced capabilities, Emaar efficiently manages the intricate operations of iconic landmarks like the Burj Khalifa, as well as its chain of malls and other properties. The integration of MAS Manage has enhanced operational visibility, streamlined maintenance processes, and ensured high service standards across all facilities.
This success underscores Emaar’s commitment to innovation and excellence in property and facility management, setting a benchmark for industry leaders. As Emaar continues to elevate its properties’ value and customer satisfaction, MAS Manage remains a cornerstone of its strategy to optimize resources, ensure sustainability, and deliver unparalleled experiences.