eSolutions Maximo has revolutionized operations at King Khalid International Airport (KKIA) by seamlessly integrating IBM Maximo for smarter, more efficient asset management.

King Khalid International Airport (KKIA) is the primary airport serving Riyadh, Saudi Arabia. Opened in 1983, it is one of the largest airports in the world by area, covering approximately 375 square kilometers. The airport is a key hub for domestic and international travel, accommodating millions of passengers annually.

Business Challenge

As one of the busiest airports in the Middle East, King Khalid International Airport (KKIA) faced significant operational challenges in managing its vast infrastructure and assets. The airport required a smarter, more efficient approach to asset management and maintenance to enhance operational performance, reduce costs, and improve service quality.

Business Challenges That IBM Maximo Can Solve

IBM Maximo is a powerful Enterprise Asset Management (EAM) solution that helps organizations streamline operations, improve asset lifecycle management, and enhance decision-making through data-driven insights. At King Khalid International Airport (KKIA) and similar large-scale facilities, integrating IBM Maximo addresses several critical business challenges:

1. Lack of Real-Time Asset Visibility & Maintenance Delays
Challenge:
KKIA struggled with limited visibility into asset conditions, leading to unplanned downtime, inefficient maintenance scheduling, and increased operational risks. Traditional systems relied on manual data collection, causing delays in critical asset repairs.

IBM Maximo Solution:
✔ Real-time asset monitoring using IoT and AI-powered insights
✔ Predictive maintenance to prevent failures before they happen
✔ Automated work orders, reducing response times and improving uptime

 

2. Inefficient Contractor & Work Order Management
Challenge:
Bringing new contractors on board took up to 10 days, creating bottlenecks in maintenance and facility management. Manual approval processes and scattered data sources made contractor coordination difficult.

IBM Maximo Solution:
✔ Digitized contractor management, reducing onboarding time to 2-3 days
✔ Centralized work order tracking, improving accountability
✔ Automated approvals, streamlining compliance processes

 

3. Paper-Based Maintenance & Compliance Processes
Challenge:
KKIA relied heavily on paper-based maintenance logs, causing inefficiencies, errors, and compliance risks. Managing thousands of assets manually resulted in delayed approvals and slow audits.

IBM Maximo Solution:
✔ 80% reduction in paperwork with cloud-based digital records
✔ Automated compliance tracking, ensuring regulatory adherence
✔ Mobile access for field technicians, enabling real-time data entry

 

4. Low Inspector Productivity & Delayed Issue Resolution
Challenge:
Airport inspectors had to manually document and report issues, causing delays in addressing critical maintenance tasks. Lack of automation reduced productivity and increased operational risks.

IBM Maximo Solution:
✔ 40% increase in inspector productivity with mobile-enabled reporting
✔ AI-driven fault detection, ensuring faster issue resolution
✔ Integration with drones & IoT sensors for automated inspections

 

The Result: A Smarter, More Efficient KKIA
By integrating IBM Maximo, KKIA has transformed into a data-driven, smart airport, achieving:
✅ 50% improvement in operational insights with real-time dashboards
✅ Significant cost savings by reducing asset downtime and maintenance overhead
✅ A future-ready airport with AI-driven automation and predictive analytics

IBM Maximo isn’t just a solution—it’s a strategic advantage for any business looking to optimize asset performance and drive efficiency.