IBM Maximo Implementation at King Khaled University

King Khalid University is a public university in Abha, Saudi Arabia. Established in 1998, The university is located in the Asir region in the southwestern part of the Kingdom of Saudi Arabia. The Asir region covers an area of about 80,000 square kilometers and is home to more than 1.6 million inhabitants, spread across seventy-eight governorates and centers.
King Khalid University operates under the auspices of the Ministry of Education, similar to other Saudi universities.

• Enhance educational outcomes to meet the needs of labor market requirements and sustainable development.
• Advance research and innovation in response to societal and economic imperatives.
• Foster a culture of social responsibility and encourage volunteerism.
• Enhance the overall quality of academic life.
• Realize and maintain institutional excellence for students and staff.
• Diversify and nurture sustainable revenue streams.

Maximo Implementation Business need:
KKU wanted to implement a state-of-the-art Computer Aided Facility Management system with cutting-edge features that fit the need of individual Assets and facilities. Maximo system supports all forms of maintenance activities at KKU and KKUMC, such as asset lifecycle management including maintenance strategies, work management, integration capabilities to various sub the Asset Management system that support KKU in being compliant to the leading industry standards guidelines & KSA local regulations; manufacturer’s guidelines; KKU’s policies and Standard Operating Procedures (SOPs) for safe operations across the KKU Assets.
KKU wanted to harmonize its technology landscape, and hence, would like to avoid separate independent systems to reduce the integration, implementation, and operational complexity. Multi-functional systems are preferred if they can fulfill all the requirements completely.

Maximo solution covers the requirements for the following functional domains:
• Improve asset management capabilities, including tracking, monitoring, and optimizing asset performance throughout their lifecycle.
• Create and streamline maintenance processes by implementing predictive and preventive maintenance strategies and global best practices.
• Enhance operational efficiency and optimize costs through improved resource allocation, inventory management and procurement management.
• Facilitate better decision-making with real-time data, advanced analytics, and reporting.
• Ensure compliance with industry regulations and standards by maintaining accurate asset data and documentation.

• KKU is keen to implement a CAFM Solution to manage its maintenance activities and maintain assets and facilities operation in KKU Buildings & KKU Medical city.
• KKU implemented Maximo System to manage the assets according to the international best practice, monitoring & tracking its conditions.
• KKU users manage all works from work orders, preventive maintenance, service requests through Maximo system and keep the history of all activities done for future analytics and assumptions.
• Maximo System is being used at KKU to monitor the resources utilization by defining the working calendars, shifts, labor, craft and resources.
• Maximo System is used to manage the contracts and service providers at KKU and KKUMC.
• KKU users depend on Maximo mobile solution to complete and repot works on site.

Maximo Solution improves the overall operational effectiveness of KKU by achieving the following objectives and goals:

• Establish best practices that are compliant with ISO 55000
• Unify standards across all the facilities whilst catering for the operational specifics when applicable.
• Leverage electronic (paperless) processing of work documents using a robust Workflow Designer that can be used to automate the processing of approvals thereby increasing work efficiency.
• Reduce operational costs and risks.
• Support decision-making on capital expenditure and investment.
• Establish a common platform of work for various KKU departments responsible for keeping the complexes and the themes in their best shape.
• Establish a common framework for Asset Owners, Asset Managers, Asset Users, and Asset Service Providers.
• Advance the maintenance practices to be more proactive in terms of condition monitoring, and automatic work order generation.
• Leverage standard maintenance tasks and systematic failure analysis across all assets and facilities.
• Process improvement to maximize delivery efficiency and profitability.
• Service Provider performance management with control over SLAs compliance Advance the functions of inventory control, material management, contract management, vendor management and procurement.